Privacy
This policy describes how Industrial Metal Supply handles information submitted through this website. We collect only the details needed to respond to inquiries, understand product and service requests, improve website performance, and maintain ordinary business records.
Contact and quote forms may ask for your name, company, email, phone number, material category, service need, and project notes. If you include drawings, dimensions, grades, quantities, deadlines, or application details in a message, we use that information to evaluate the request and prepare a response.
The website may collect basic technical information such as browser type, referring pages, search terms, pages viewed, and approximate location derived from standard server logs or analytics tools. This information helps us understand which product categories, service pages, and guides are useful to visitors.
We use submitted information to respond to quote requests, provide material guidance, coordinate branch or service support, improve content, and maintain communication records. We do not sell personal information. We may share details with service providers or internal teams when needed to respond to your request.
You may ask us to update contact details, stop non-essential communications, or clarify how information from a request is being used. Some records may need to be retained for ordinary business, legal, or security reasons.
We use reasonable administrative and technical safeguards, but no website transmission is guaranteed to be perfectly secure. Questions about privacy can be sent through the contact page.